Shipping policy

At Rainshop, we strive to deliver your orders in the most efficient and reliable way possible. We are proud to offer Worldwide Free Shipping on all orders, ensuring that you can enjoy our premium products no matter where you are!

1. Shipping Information

  • Worldwide Free Shipping: We offer free shipping to all countries worldwide. No minimum purchase is required to qualify for free shipping.
  • Processing Time: All orders are processed within 1-3 business days from the time of purchase. Orders placed on weekends or public holidays will be processed the next business day.
  • Estimated Delivery Time:
    • Domestic Shipping: Typically arrives within 5-7 business days.
    • International Shipping: Typically arrives within 7-21 business days, depending on the destination country and local customs regulations.

2. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your shipment. You can track your order through the provided link or directly on the courier’s website.

3. Shipping Carriers

We work with reliable global shipping carriers such as DHL, FedEx, and local postal services, ensuring that your products arrive safely and on time.

4. Customs and Import Duties

  • Customs Fees: Customers are responsible for any customs fees, taxes, or import duties that may apply in their respective countries. These fees are imposed by your local customs office and are outside of Rainshop’s control.
  • Customs Delays: In rare cases, international shipments may experience delays due to customs processing. Rainshop is not responsible for any delays caused by customs or local authorities.

5. Order Issues

If you experience any issues with your order, such as a lost or damaged package, please contact us within 30 days of receiving your tracking number, and we will work with you to resolve the issue promptly.

6. Contact Us

If you have any questions or concerns about your order or shipping, feel free to reach out to our customer support team at [Email Address] or visit our Contact Us page.

Thank you for shopping with Rainshop! We appreciate your business and are committed to providing you with the best possible service and products.